Anonymous
map-marker Albuquerque, New Mexico

Other Product Review

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This place is terrible. They are scam artists. They ended up keeping my money and never shipped my product. I lost over $200.00 they said they couldn't confirm that I lived at my address and wanted me to send a text with my photo I.D. to a completely different number. I tried cancelling the order minutes after I ordered it and they said it was already being processed and I couldn't cancel.
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Reason of review:
Problem with delivery
Anonymous
map-marker Hephzibah, Georgia

125cc Challenger go-cart/Steering Box Failure At 30Mph While Cornering Almost Flipping Vehicle!

IMMEDIATE SAFETY HAZARD! After my grandson received the product last month/Two Weeks ago I climbed in and rode cart around our five acre property when I heard a clicking noise just as I started a 30mph Long sweeping turn as I came out of turn the Steering Wheel Was Locked into a Righthanded turn and would not straighten back OUT, Thus causing the cart to go on two wheels with a VIOLENT Spin Nearly Causing CART TO GO END OVER END! After stopping cart I Noticed a bolt missing from steering box and the other one backed out! I believe that if my grandson would have been driving he would Have Been SERIOUSLY INJURED! I found the missing bolt under seat and replaced it and tightened other to no avail. I Immediately had my wife notify saferwholesale Via E-Mail to let them know What had happened and Sent a picture of the steering box after I had replaced the bolt showing the Missing lock washer. This was Two Weeks ago and 6 E-Mails later asking them to send me all the neccessary parts and steering Box and that I would install The unit and all parts myself to ensure that this would not happen again as I use Thread Locking compound on all parts that I consider a Safety Issue. They have not responded or sent anything to repair this go-cart with! THIS IS A PRODUCT THAT IF NOT CORRECTED IS GOING TO SERIOUSLY INJURE AN ADULT OR CHILD!
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Loss:
$3000
Reason of review:
Damaged or defective

Preferred solution: Deliver product or service ordered

2 comments
Guest

Have you contacted this company about this matter? It should be of Utmost important that someone contact the federal safety board such as yourself to let people know and the government know.

Guest

I will never order *** from Them there commercial looks shady as well so glad to no how *** they are and i would not purchase anything from Theese scam artist

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Anonymous
map-marker Colorado Springs, Colorado

Motorized Bicyle

Purchased an 80cc motorized bike from this place. The engine was poorly assembled... bolts were loose, chain locked up while I was riding and the piston siezed.. They mounted a *** chinese motor on the bike too (no name brand) on the engine. I don't even know where they got the name "GSI" or "Dewey" when the name brand of the bike is "Critical Cycles" as you can see on the box when they delivered it.. They are making up name brands too? Never settling for less than what I deserve.. So I purchased a bike somewhere else and am satisfied.. Nothing is "safe" about saferwholesale. If you purchase a vehicle from them you could land in the hospital.. They have *** mechanics. I wouldn't risk buying anything from this company. Whats so funny and sketchy about this company is that they are always having a 8,9,10, or 12hr "sale" and it's EVERYDAY.. Very sketchy company.. Don't buy your vehicles from here.. Buy them somewhere else and be SAFE!
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Loss:
$1000
Reason of review:
Damaged or defective

Preferred solution: Full refund

2 comments
Guest

Can I ask what site you got your new bike?

Guest

Did you get your money back? If not, you will need to harass them everyday for months to get any kind of refund. MONTHS!

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Anonymous
map-marker Wimauma, Florida

SWITCHED MY ORDER TO A CHEAPER PRODUCT TO SHIP US

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We ordered a cantilever umbrella, like one we had in the past. Paid them $370 for a Tobago umbrella and they sent us a cheap Blue Wave $200 umbrella instead!!!!(but stamped Tobago on the box!!!) When our order came the first time, the "customer service" people were HORRENDOUS!!! They said they sent me an email telling me my order was coming. No - never got one. Then they said already sent, and delivered! It wasn't. They screwed up the address, and had to beg them to send me the tracking number. I tracked it down on MY OWN, no help from them, and to find out it wasn't the one we ordered!!! WHAT A RIP-OFF!!! Never order from them again!
View full review
Loss:
$370
Cons:
  • Product
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Riverside, California

Review from Riverside, California

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I have tried to contact these people for 2 weeks and i am on hold my entire lunchbreak. Ive also sent swveral emails to customer service and parts. My son has not been able to ride since we received the quad. They havent responded. Today i called and asked to apeak to a supervisor and was also on hold my entire lunchbreak. All i need is parts to replace what was broken or missing. They sure were quick to contact me when i wanted to make a purchase in the first place...but now NOTHING!
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Reason of review:
Poor customer service
1 comment
Guest

Ive the same problem, except this happened to the steering box failing and locking the wheel during a 30mph turn. bolts backed out steering box after only 2 weeks. PLEASE CHECK THE BOLTS IN ALL STEERING BOXES BEFORE RIDING FAILURE TO DO CAN RESULT IN SERIOUS ACCIDENT OR DEATH!

Anonymous
map-marker Pittsburgh, Pennsylvania

Unbelievable business practices-Pissed off customer

I recently purchased a BMS Ranch Pony (unfortunately from this company) to give my son as a present. First, I paid for home delivery and they arrived without a lift gate.

Second the sales person told me on the phone that I would simply need to install the battery and tires but this unit was delivered totally disassembled!! (virtually hundreds of pieces) There is no customer service department simply some arrogant, rude individual that put me through to parts. They sent me a manual that is 120 pages long! They told me that I did not pay for installation!!!

That wasn't offered as an option! Talk about a scam!

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Reason of review:
Order processing issue
1 comment
Guest

Why didn't you order through a dealer? they will assemble and assist you with parts concerns.

Anonymous
map-marker Tucson, Arizona

Broken Promise on Delivery

Ordered golf cart for specific date delivery a month later. Made it clear this was a condition of sale as I was traveling and would not be in town on another date.

Received oral assurance affirmed in sales agreement that delivery would happen on date specified. On date of delivery no calls. When I called was told delivery could not happen and I had no recourse. Company was more concerned about a $50.

storage fee than honoring their agreement. It clearly appears that once they have your money they could care less about the customer.

This is just another form of bait and switch - promise one thing then deliver (or not) something else.

To be continued……..

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Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Yorktown, Virginia

Paid 7500 for a custom Golf Cart,in May re'ditin July

We recd the custom. Golf cart in a very broken condition.Ive talked with Cust Serv ,a person named Jerry who advised me he was the only person working in the Claims dept.I asked if they filed the claim with UPS,he advised me they wouldn't playa claim. Since they drop shipped the golf cart to a wrecker serv to deliver to us. we advised them when we ordered the cart we could off load it with our fork lift.Dont order anything form these peop,e they are frauds . Red all the complaints .and they have the nerve to put on there page a woman praising there company. I would advise never pay with a check or money order .Use a credit card . They are very rude. And will never give you a strait forward answer.We requested they send us a new body .Jerry said he'd have to have Patrick call me.I will not give up I've contacted the Attorney Generals Office and Better business and let's see where this goes from here .We sent pictures of the broken crate and damage.
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Reason of review:
Problem with delivery
Anonymous
map-marker Cheshire, Connecticut

Saferwholesale - Utility Task Vehicle Review from Cheshire, Connecticut

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The worst customer service in this universe! Don't even think about buying from these people I spent $9000 and my new UTV... broken one day and I've been waiting 4 months for parts they *** you around until they think you will break. Talk to all week till Friday and they say call back on Monday... with no answers! Then they get mad at you because you're mad that you can't get your parts worst customer service in the universe stay stay away!!
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Reason of review:
Damaged or defective
Anonymous
map-marker Coeur D Alene, Idaho

Can't get a hold of managment

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I have had nothing but problems after spending $1,400 on a boat mover and have yet to receive anything, When I call to get ahold of management I am given the run around and they refuse to help me. If anyone from management is reading this please call me Anthony Russo, the guy that spent 1,400 on a boat mover and is sitting here waiting and waiting My advice, do not buy FROm these people.

I have never been so blatantly disrespected as a consumer in m,y life. I want to just get my money back but they say that's against company policy.

View full review
Loss:
$1400
Cons:
  • Entire experience
  • That they stole my money
Reason of review:
Poor customer service
3 comments
Guest

I'm having the same experience. Spent $1350 on a 3 wheeler gas trike, to be delivered in about 3 to 4 weeks.

Ordered in Sept, it's now the end of October, first of November.

No trike or emails. Very rude, unprofessional business company.

Guest

The U.S. Attorney Generals office needs to be Notified!

Guest

I'd file thru Small Claims Court & sue their ***! May be annoying, but you should get your money back!!

Sorry....I'd be mad too!

Get all your "ducks in a row" order dates, who, where & when, how much, dates of calling them....responses from them etc!

Judges love paper trails....I've won 3 cases in my long life! Lol

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Anonymous

DO NOT buy from Saferwholesale

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Their products are ***! Even for the low price you will be disappointed, it not completely pissed off with whatever you buy from them! I ""wasted"" $849 purchasing 2 mini dirt bikes for both of my kids Christmas present in 2014. One bike was damaged in shipment. Instructions made no sense...fortunately, I knew enough about dirt bikes to figure out the assembly. Within the first week the bikes started having problems. This is without any off-road riding or oversized riders, etc. The products are dangerous and garbage from overseas and need to be kept out of our country (USA).
View full review
Loss:
$849
Cons:
  • Or customer service
  • Warranty
  • Product
Reason of review:
Bad quality, crappy customer service, damaged in shipment, warranty is useless.

Preferred solution: Full refund

Anonymous
map-marker Denver, Colorado

Saferwholesale Staff Review

Talked to a guy named ricky on the phone.. Was acting very disrespectful for no reason when I only asked what shipping they use like FedEx, ups etc... Ill be recording the next phone call I have with these people and if it goes the same way I'll send it to the sales manager and see what he can do. Someone needs to loss their job.
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Reason of review:
Poor customer service
Anonymous
map-marker Indianapolis, Indiana

Saferwholesale - Scooter Review from Indianapolis, Indiana

Yes I purchased a scooter from them, the first day I wrote it after have a new assemble certain parts on there, I couldn't get my seat unlocked there's a defect in the seat lock , And no front brake pads on my disc brake. I nearly crashed when I put my front disc brake on it dug into my rotor. So I called them and they told me that they could send me the brake pads and I put them on myself . I said do you think I would've purchased it if I knew it didn't come with disc brakes on the front? They said they can't do nothing about it except send me some brake pads. I guarantee you that put the stuff they sell is junk. If you're looking for something I Begue to find somewhere else. I was on the phone for 28 minutes waiting for their caring customer service, I even looked at the CEO and he didn't say he could do anything you set send me some brake pads nobody's responsible and that company it's all book to boo Begue to find somewhere else. I was on the phone for 28 minutes waiting for their caring customer service, I even looked up the CEO and he didn't say he could do anything you set send me some brake pads no buddies responsible and that company it's all passing the buck. I'm going to speak to a lawyer on Monday. Heed my words.
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Reason of review:
Damaged or defective
Kadeidra Zhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Atv Review

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They still owe me for two quads that arrived damaged. Promised to send check to cover for fixing them then told me they are not aware of the person that confirmed the transaction therefor cannot pay for the damage. Promised to return to me as soon as they were able to resolve the issue. It's been over a year. Total *** artists.
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Reason of review:
Damaged or defective
Tanush Zyf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Must read ,,,,,.......worst experience ever.

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number one.. Just ordering my first choice scooter was supposed to be an auto moto in black. Got an email a few days later so you don't have in black

number 2...so I chose royal blue 2 almost 3 weeks went before I was told there was a part that was cry in front of the scooter for the guys sent with the part

number 3...2 or 3 weeks later I was told you guys could not sell those here because it has some damage to it that was a big repair so now I had to start overand pick a whole other scooter

number 4...so Patrick told me about one and I said I'll take it in the one I have now PST 150 19Trikke scooter aka Gemini.they took almost 3 to 4 more weeks to get it to me

number 5... When it came I did pay for the lift gate service but the company that delivers the scooter came in huge truck with no lift gate...WHAT THE FU#£.

number 6... So I went a few blocks away to hire 7 latino men that hang out at U Haul trying to get work. I got enough guys to get this big *** heavy trike off this big *** rig and big *** crate safely paid all the guy 20 dollars each on my own pocket just to get my trike off the truck even though I've requested and paid for lift get service.

then it just gets worse......?

number 7...I have no instructions on what to do when you trike was out of crate

number 8......nothing telling me were the parts were nothing saying i have to you use the key to get into the seat storage area for the rest of the parts where.

number 9...then once I started to assemble but right kind of the windshield was missing a small piece of it

number 10 ....the back part of the trike had 2 cracks in the frame

number 11... There's also one lug nut missing to a back tire

number 12... I got no owners manual don't know how to or where to add oil in the engine

number 13... Then one week later maybe two I found the 1st weld that broke of the 3 total welds that broke the first weld that broke from the frame so I then let you guys know what happened.

number 14.... And then I get the trike in for a full inspection with a guy here in San Francisco who knows Chinese scooters , paid $223.00 to make sure the trike was fineand was told it wasn't

number 15... Later that week while I was driving the right side of the scooter collapsed on me...scared the *** out of me almost caused an accident when I pulled over and saw what happened I about lost it

cannot believe what happened I mean come on what the *** really so one of my shocks on the right side snaped broke. yes the weld on the shock the bottom part brokebecause of bad weld and cheep shock.

number 16... last thing to happen to me was the muffler crack and now it sounds like a giant lawn mower that's three welds that broken on me in less than 2 months that broken on me .

is all starthey are now after me too crazy to send it back to the manufacturer in Chino California . I have no idea how to create a trike scooter. So we'll see what happens in the next couple weeks or so I will get back to everybody and let them knowI mean I'll come back to this website and post what happened

View full review
Loss:
$3200
Reason of review:
Damaged or defective

Preferred solution: give me a upgrade to the 300cc Zodiac for all my troubles and inconveniences

1 comment
Guest

No offence but what did you expect buying a Chinese piece of ***? It's your own *** fault those bikes are not safe. Buy a real scooter.

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