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This DROPSHIP ONLY Company out of IL WILL NOT honer Warranty Mechanical Cost even though they have a Dealer to Manufacture Signed Legal Binding Contract from Linhai & Sunright stating they will provide Warranty Mechanical Labor Cost on there units they sale while in Warranty. I have a Brand New Linhai Big Horn 400LX UTV delivered almost a month ago with a factory error transmission clutch spring and you can not place the unit in Forward or Reverse to ride. There excuse is they have a Company Policy to only send you the broken part (which I still have yet to see) and NOT ANY WARRANTY LABOR COST which somehow super-seeds there LEGAL SIGNED BINDING CONTRACT as a dealer for Linhai & Sunright. If you contact Linhai & Sunright they will provide you PROOF where there dealers (in this case saferwholesale.com) MUST PROVIDE WARRANTY LABOR COST.

BBB.org

http://www.bbb.org/chicago/business-reviews/motor-scooters-dealers/globaltrailernet-in-joliet-il-88014643

Reason of review: Warranty issue.

Monetary Loss: $800.

Preferred solution: Deliver product or service ordered.

I didn't like: Warranty practices, Disrespectful attitude, Customer service representative, Business practices.

Company wrote 0 public responses to the review from Aug 28, 2015.
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Anonymous
Mechanic Falls, Maine, United States #1080153

that's what happens when you buy online for cheap. we are a Linhai dealer and the product is good, we charge more than the online whores, but we service what we sell.

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