1 comment
Featured Not resolved
1.7
Details
Customer service
Delivery Service
Discounts and Special Offers

This DROPSHIP ONLY Company out of IL WILL NOT honer Warranty Mechanical Cost even though they have a Dealer to Manufacture Signed Legal Binding Contract from Linhai & Sunright stating they will provide Warranty Mechanical Labor Cost on there units they sale while in Warranty. I have a Brand New Linhai Big Horn 400LX UTV delivered almost a month ago with a factory error transmission clutch spring and you can not place the unit in Forward or Reverse to ride. There excuse is they have a Company Policy to only send you the broken part (which I still have yet to see) and NOT ANY WARRANTY LABOR COST which somehow super-seeds there LEGAL SIGNED BINDING CONTRACT as a dealer for Linhai & Sunright. If you contact Linhai & Sunright they will provide you PROOF where there dealers (in this case saferwholesale.com) MUST PROVIDE WARRANTY LABOR COST.

BBB.org

http://www.bbb.org/chicago/business-reviews/motor-scooters-dealers/globaltrailernet-in-joliet-il-88014643

Reason of review: Warranty issue.

Monetary Loss: $800.

Preferred solution: Deliver product or service ordered.

I didn't like: Warranty practices, Disrespectful attitude, Customer service representative, Business practices.

Had an Experience with Saferwholesale?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Mechanic Falls, Maine, United States #1080153

that's what happens when you buy online for cheap. we are a Linhai dealer and the product is good, we charge more than the online whores, but we service what we sell.

You May Also Like