Jeff U Vvf

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Verified Reviewer

Poor company service

Ordered jeep , they were quick to take the money, My purchase was mis-resumprempeted and 90 days later the replacement product has yet to be delivered to my home. Company has Very Poor communication to buyers. Buyers Please read ALL of the review complaints before you make the same mistake as I did.
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Cons:
  • Very poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Order from another company

Brad G Arv

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Verified Reviewer
| map-marker Colchester, Vermont

Information needed

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SaferWholesale - Information needed
Updated by user Sep 23, 2023

I'm still not recognized as a customer after several calls the employees there don't seem to care

Original review Sep 16, 2023
I purchased a new colf cart from saferwholesale for$8,700.00. I have no idea whatmake or model is after several calls still no answer.was not told it had no speedometer.
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User's recommendation: Stay away from Craig the salesman there

Joe C Xpk

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Verified Reviewer

Brand new Dirtbike fell apart and crashed after 1st ride

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SaferWholesale - Brand new Dirtbike fell apart and crashed after 1st ride
I bought my son a brand new 50 cc dirt bike, Good thing I tested it before my 8 year old son road it, cuz it leaked gas, exhaust pipe is falling off, front fender screws came off, front tire turned in on me cuz was lose and I flipped over the handle bars and seriously injured myself! Then called them to resolve and meet in the middle and he was extremely rude and not helpful nor cared at all!!! We should all file to the better business bureau and sue this place!!!
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Loss:
$700
Cons:
  • Scammers
  • Con artist

Preferred solution: Full refund

User's recommendation: Garbage and a con artist!

thomas k Ogx

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Verified Buyer
|

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Verified Reviewer

Return the 400cc 4x4 gas 4 seater golf cart - never used

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SaferWholesale - Return the 400cc 4x4 gas 4 seater golf cart - never used
SaferWholesale - Return the 400cc 4x4 gas 4 seater golf cart - never used - Image 2
SaferWholesale - Return the 400cc 4x4 gas 4 seater golf cart - never used - Image 3
I ordered the 400cc GVX gas golf cart w/snow plow 4 seater,4WD red Cabazon , incl windshield, wench, cup holders.. delivered 3-17-23 I need to return less the 20% restock fee and i will pay the delivery charge. Sales# G751526 California mountains received over 9 feet of snow and this machine cannot handle that much snow. I was willing to exchange for a non plow electric golf cart. i paid the full $12,200 and would like to return this to your company. Please respond to this email and or call me. thank you tkondziella 909610****
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Loss:
$12
Cons:
  • Unreasonable

Preferred solution: Full refund

User's recommendation: don't pay full price until you receive the product

Anonymous
map-marker Denver, Colorado

This company is a crime

I bought a towable backhoe. It came without parts. A month later - with them saying they were "on it" no parts. I found the Chinese company and ordered parts that arrives in 2-3 weeks - while these clowns were just making nois about action.Do NOT
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User's recommendation: DO NOT EVER BUY FROM THEM

Lasean Oac

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Verified Reviewer
| map-marker Lancaster, South Carolina

Warranty issues

Bought a Coco coop With a Extended one year warranty 4 months old batteries went bad Called customer service they became very rude and hung up on me They would not honor a warranty Very disappointed. I also sent them a email with a video attached and they will not respond Very bad PR I will never understand/forgive how they treat a customer after a sale I will never buy anything from them again
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User's recommendation: Run away

Giles Nun

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Verified Reviewer

Failure to deliver

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Bought a bike on Oct 21, they told me it would be delivered on Nov 4. Payed for setup, delivery. Called them on nov 4, they told me that they didn't work on holidays, (Called Halloween a holiday). Called 3 more times and kept getting the run around on delivery date. All I wanted was a shipping date. So on Nov13, still no bike or date I canceled the purchase. Do not deal with these people
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Preferred solution: Full refund

User's recommendation: Leave alone

Terry H Sjo

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Verified Reviewer

POOR AFTER SALE SERVICE

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I purchased on line in April and no further contact from the company other than a written thank you for purchase and a legal language attempting to remove them from all responsibility. After many phone calls and emails they finally tried to deliver the ATV two months later.

Wasn't successful because the lift gate on the truck was too small so they took it away. After many phone calls they finally made a second attempt a month or so later. The ATV arrived with the top canopy completely ripped to shreds. The driver wanted me to dispose of the pallets & framing, offered no explanation of the ATV's condition, including hanging wires, missing screws.

Afterwards, when I put gasoline in it, IT WOULD NOT START. After many calls and little care or concern from "SAFERWHOLESALE", I was sent a new canopy and subsequently a new carburator in the mail - REALLY!

After spending $500 to replace Carb - "SAFER WHOLESALE" refused to reimburse me. I said meet me half way @ $250 and the answer was NO.

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Loss:
$7508
Pros:
  • Slick advertising
Cons:
  • Indifferent to customer needs
  • Poor customer service
  • Poor quality product

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM "SAFERWHOLESALE" TERRIBLE SERVICE - POOR QUALITY

1 comment
Guest

Worst customer service ever seen in my life.

Mike S Kmp

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Verified Reviewer
| map-marker New Lenox, Illinois

Very bad service

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Updated by user Mar 27, 2022

Still waiting parts are supposed to be in by middle of april 2022

Updated by user Mar 27, 2022

Still waiting. Lisa said parts would be coming in a month.they should have parts on the shelf for everything thing they sell to cover what they say on their website about parts being available

Original review Mar 27, 2022
I Bought a moped thru their website at Christmas 2021.Came to my house in January.Carrier and I took pictures of damage box.Before I opened it i filled out a complaint on their website.That's a wasted time.So I carefully took the cardboard off.Only to find more damage.Took more pictures Sent them to the guy named jon.He's the guy that was supposed to help us.That was a waste of time.Now it's end of February 2022 with no help.
So my wife and I drove the 70miles on 3-7-2022 to their warehouse in New Lenox illinois.
Talked with Lisa she said Jon no longer takes phone calls (excuse) she would call us the next day.That never happened.A week later my wife called and talked to Lisa.Now she says the parts will be here in a month.Please don't buy anything from them
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Loss:
$300
Cons:
  • Lie and bad service

Preferred solution: Full refund

User's recommendation: Dont buy any thing from them

John E Ucw

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Verified Reviewer

UNSAFE PRODUCTS AND INADIQUATE CONCERN FOR SAFETY OF CUSTOMERS

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SaferWholesale - UNSAFE PRODUCTS AND INADIQUATE CONCERN FOR SAFETY OF CUSTOMERS
SaferWholesale - UNSAFE PRODUCTS AND INADIQUATE CONCERN FOR SAFETY OF CUSTOMERS - Image 2
SaferWholesale - UNSAFE PRODUCTS AND INADIQUATE CONCERN FOR SAFETY OF CUSTOMERS - Image 3
SaferWholesale - UNSAFE PRODUCTS AND INADIQUATE CONCERN FOR SAFETY OF CUSTOMERS - Image 4
Original review Sep 22, 2021
My elderly father with vision issues bought a Critter Electric Tricycle preassembled and delivered ready to go. It was delivered with no operation instructions. We called and were uncaringly told there were none in print or online. We were directed to web videos for assembly and a man riding in circles with no information given. The bike was assembled wrong according to the online instructions and not knowing about the auto power assist my father was hurt trying to figure it out. Where is governmental oversight when you do need it?
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Loss:
$1950
Pros:
  • Good prises
Cons:
  • Unwillingness from start to want to help
  • Uncaring but well trained post sale support

Preferred solution: Full refund

User's recommendation: Be ware! Don't assume they care !!

Nanonte d

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Verified Reviewer

Horrible customer service and product

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I bought the chopstick moped for $1100 for my mothers 70th birthday in September and it is now October 22 and it has never ran. I called several times spoke with John the parts manager and he refuses to give me a supervisors name told me if it is public knowledge then I should go find it myself they are disgusting! Do not buy!!!
View full review
Loss:
$1100
Pros:
  • Prices
Cons:
  • Products not working and bad customer service

Preferred solution: Full refund

User's recommendation: Do not buy

2 comments
Guest

thank you for posting this

Konstantin Hws
reply icon Replying to comment of Guest-2115568

I've been watching all the videos reading all the reports. I'm seventy and I am trying to get a a coco cub Electric LSV.

My vision is horrible and I am diagnosed with COP Di mean this vehicle I can't seem to get any responses from any of them all they want is the cash after reading these reports. I don't want to do that.

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Nanonte d

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Verified Reviewer
| map-marker The Bronx, New York

Rude and bad business

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I purchased a scooter for my mother for her 70th birthday in September for $1100 specifically the chopstick and it is now October 22 and this thing has never run Jon the manager in the parts department is so rude and disrespectful it is unbelievable he refuses to give me a superiors name tell me if it is common knowledge than to go find it myself. Dont buy anything from these people
View full review

User's recommendation: Don’t buy anything from this company

Bonnie J Qwn

Bad decision

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Worst mistake ever, no customer service, welds were "ALL BACKWARDS" supposed to be 14 inch wheels, cheap twelves, nothing fit...NOTHING FIT...waited 3 months and I box , all customer service said was " every one makes mistakes with the backwards welds and they will send more but the wait is approximately 2 months" No I could not have it done someplace else or it would void a warranty. WHAT? A warranty, no no warranty because no return ...Worst thing ever...please don't order this
View full review
Loss:
$3
Pros:
  • Rip off
Cons:
  • Bad products

Preferred solution: Get what I ordered

User's recommendation: Don't buy this

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JimmyGrizz K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SAFER WHOLESALE IS NOT SAFE!!

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SAFER WHOLESALE IS A SCAM! DO NOT BUY!!

AS A RETIRED NFL PLAYER, I WAS ROBBED OF $1100 FROM THIS COMPANY, OTHERS MAY NOT HAVE THE LUXURY TO LOSE THIS AMOUNT OF MONEY. I PURCHASED AN OUTDOOR SAUNA LISTED FOR $2200 SPECIAL. AFTER A WEEK I WASNT CHARGED SO I CANCELED ORDER. THEN DAYS LATER WAS CHARGED $3100 BY GREAT SPORTS, THIS IS IMPORTANT SINCE I MADE MY BANK AWARE NOT TO ALLOW SAFER WHOLESALE TO CHARGE MY ACCOUNT.

I CALLED AND CANCELED AGAIN AFTER THE CHARGE, THE COMPANY CHARGED ME $1100 FOR CANCELLATION AND SHIPPING FEE TO AND FROM! PEOPLE DONT WASTE MONEY OR TIME. I ALSO FOUND THE SAME SAUNA FOR $1600 ELSEWHERE!

*I WAS JUST CALLED AND LECTURED ABOUT THIS REVIEW AND OFCOURSE THE COMPANY CLAIMS TO HAVE NO CANCELLATION REQUEST ON MY BEHALF, SAYING IT WASNT IN WRITING.... AS IF I DIDNT TALK TO SOMEONE!

THANK GOD I RECORD ALL MY BUSINESS CALLS! ***DO NOT BUY FROM THIS RUDE SCAMMING COMPANY***

View full review
Loss:
$1100

Preferred solution: Let the company propose a solution

2 comments
Guest

Wow...had a feeling. Too bad cause some of their products are cool looking. Thanx for the heads up, they just lost 2k from this family

Guest

Thx

View more comments (1)
Rheta B

Pissed off

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My scooter would not run when I got it. Had to get work done on the carburetor right away cause it didn't run right. Windshield was cracked during shipping and took forever to get it replaced. I was put on hold and forgotten about. Customer service didn't help me and the parts manager was very rude. I guess you live and learn. Needless to.say I will.not be dealing with China junk ever again.
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Preferred solution: Apology

User's recommendation: Avoid this company at all.costs

Mario V Whl

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Verified Reviewer

Cheap build and Title ain't here after 6months

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I fill up the Title request, even after paying extra when I purchased the Quad, the Quad broke down after a few hours of used, we fixed it ourselves, there's no warranties or parts... Save up a little more and get a Honda or Polaris, don't get this Chinese BS.
View full review
Loss:
$3000
Pros:
  • Multitude of items
Cons:
  • Customer service

Preferred solution: Deliver product or service ordered

User's recommendation: F.ing Run!!!

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