I purchased a Big Boy 200cc Deluxe Go Kart Dune Buggy from saferwholesale in September 2018. After about a month the crate was delivered to my home heavily damaged.
As you can see from the pictures that I have attached, the crate looked like it was caught in a tornado prior to delivery. To add insult to injury, both seats were ripped and the frame was badly scuffed. After putting the kart together the damn think would not switch gears which added to my frustration. The entire experience has been a nightmare.
I submitted two work orders and was told that I would have a resolution soon. I have emailed and called saferwholesale since my original complaints and basically have a Kart that no one can use. It's been over a month now and I have yet to hear back from saferwholesale.
The lack of attentiveness by the company has been unacceptable. I would not recommend to anyone.
Product or Service Mentioned: Go Kart.
Reason of review: Damaged or defective.
Monetary Loss: $2300.
Preferred solution: Full refund.