I am so mad I would scream into the phone if I called instead of writing.
I was in Germany until May 20th from the time the scooter was delivered before Christmas 2013. It was delivered banged up with the front tire squasched and flat. We sent the photos and offered to get it fixed locally and you send an XL helmet for our expense at the scooter shop. Nothing happened and you let us down. After the scooter was in garage and I tried to use it NOW, it never started and even with a professional battery charger the battery has no charge and we jump started it to take it to Advanced Auto parts shop for testing. We landed up buying a new battery for 90$ plus tax! what about this warranty???
I went down the road with the new battery, 3 miles later the scooter accelerated for 30 yards in front of a MAC truck on stop light and the engine stayed on and it was not moving! Nearly caused a big accident and now it is parked 5 miles from home and I dont know what to do.
You are selling real Chinese *** for good money and then ignore all problems the buyers have.
Monetary Loss: $200.